Frequently Asked Questions
What is SEER?
Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or SEER; The higher the SEER rating, the more efficient the unit. The minimum rating for Energy Star compliance is 14 SEER.
Is your unit running at less efficiency?
Your current system may not be running at the efficiency it once was. If you purchased a 10 SEER unit 10 or 15 years ago you may now be running at a 7 SEER efficiency rating. By replacing it with a 14 SEER unit you could save an estimated 50% in heating and cooling costs.
When you decide to replace your unit you have the peace of mind in knowing that the majority of the units we sell come with 10 year parts and 10 year compressor warranty when registered online.
Is your filter clean?
Remember you should change your disposable filter every time you pay your light bill.
Electronic Air Cleaner filters or pleated filters should be maintained by manufacturer’s
Is your thermostat set correctly?
If you have a Digital Thermostat, make sure the batteries don’t need to be changed.
Make sure the setting didn’t accidentally get switched to the wrong setting.
(Cool in the summer, Heat in the winter, and off when needed.)
Is the fan switch on the thermostat set correctly?
Is your fan set to On?
If so, the blower fan should run continuously.
Is your fan set to Auto? The fan should turn on every time the unit cycles on for
heating or air conditioning.
The fan may be on a timer so it may take a few minutes before you hear it turn on. There are a few thermostats that do not have a fan switch. We get several calls throughout the year for the fan blowing and the unit not heating or cooling. Check your fan switch and make sure it’s in the proper position, so you can save yourself the time and money from an unnecessary service call.
Are there batteries in the thermostat?
If the thermostat display doesn’t light up, change the batteries
Has the circuit breaker been tripped?
Check the breaker in the breaker box. Many people still call it a fuse box, but they haven’t used fuses in years. If the breaker to your HVAC unit has been tripped, reset the breaker. However, keep in mind that circuit breakers trip for safety reasons and if the breaker trips again, someone should look into the problem. Often, the breaker isn’t the problem, it’s something in the wiring pulling more electricity than it should.